Transforming Business Communication
BulbNorAm is your go-to Microsoft certified expert in expanding the capabilities of Microsoft Teams. Our team brings 70+ years of collective experience in enterprise voice, contact centre, and Microsoft UC delivery — paired with category-leading platform partners (CentrePal, Numonix) for the best-in-class stack.
Our Story
BulbNorAm started with a clear mission: to excel in building and deploying contact-centre systems on both traditional VoIP PBX and Microsoft UC infrastructures. We saw an opportunity to bridge the gap between legacy communication systems and modern cloud-based solutions.
Our team brings 70+ years of collective experience in enterprise voice, contact centre, and Microsoft UC delivery — spanning every Teams Phone, Direct Routing, Operator Connect, SBC, and CCaaS architecture we’ve shipped over hundreds of projects.
Today, BulbNorAm is the authorised North American delivery partner for CentrePal (Teams contact centre), Numonix (compliance recording), plus enterprise SIP trunking and attendant console for Microsoft Teams. Customers get best-in-class platforms plus a single accountable team for the full stack.
Recent results include a $1.8M USD migration for Mazda North American Operations — a two-stage move from outsourced legacy contact centre to Teams Dialling plus CentrePal CCaaS.
Based in Ottawa, Ontario, we combine local Canadian expertise with North American reach, serving clients with enterprise-grade communication solutions and bilingual EN/FR support.
Company Established
BulbNorAm was founded with a mission to excel in building and deploying contact-centre systems on Microsoft UC.
Microsoft Partnership
Achieved Microsoft Certified Partner status, deepening expertise in Teams Phone, Direct Routing, and UC delivery.
Platform Ecosystem
Became authorised partner for CentrePal (CCaaS) and Numonix (compliance recording), and expanded into SIP trunking + attendant console for Microsoft Teams.
Industry Leader
70+ years of collective team experience and recent customer outcomes like a $1.8M USD Mazda migration.
Our Mission
To empower businesses with cutting-edge Microsoft Teams communication solutions that enhance productivity, improve customer experiences, and drive growth. We strive to be the bridge between complex technology and seamless business communication.
Our Vision
To be the leading provider of Microsoft Teams-based unified communications and contact center solutions in North America, recognized for our innovation, expertise, and unwavering commitment to customer success.
Our Core Values
The principles that guide everything we do and drive us to deliver exceptional results
Expertise
We bring deep domain knowledge in Microsoft unified communications, contact centers, and enterprise voice solutions. Our team stays at the forefront of technology to deliver cutting-edge solutions.
Innovation
We constantly push boundaries and find innovative ways to enhance communication experiences. We transform how businesses connect with their customers and employees.
Customer Focus
Our customers are at the heart of everything we do. We deliver tailored solutions with exceptional support, because your success is our success.
Trust & Security
We maintain the highest standards in security and compliance. ISO 27001 certified processes ensure your communications remain private and protected.
Partnership
We believe in building long-term partnerships, not just client relationships. We're invested in your growth and committed to your ongoing success.
Excellence
We're committed to delivering excellence in every project. Our proven methodologies and best practices ensure consistent, high-quality outcomes.
Why Choose BulbNorAm?
When you partner with BulbNorAm, you're choosing a team that's deeply committed to your success. Here's what sets us apart:
Certifications & Compliance
Powering exceptional service for leading organisations
