Microsoft Direct Routing Certified
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Enterprise SIP Trunking for Microsoft Teams

Carrier-grade voice connectivity over IP. Replace expensive legacy PRI lines, scale bandwidth on demand, and connect any Microsoft Teams Phone or IP-PBX to the global PSTN. Delivered by BulbNorAm.

“Session Initiated Protocol has become the industry standard for enterprise-grade Voice Over IP.”

Microsoft Direct Routing
Operator Connect
E911 Compliant
STIR/SHAKEN

SIP Trunk Status

BulbNorAm · CA-East & US-Central

Online

Teams Phone

SIP Trunk

PSTN

148

Active calls

99.99%

Uptime

12ms

Latency

30-50%

vs legacy PRI

0

Hardware gateways

Carrier-grade, Microsoft-certified

Microsoft Direct Routing Certified
E911 Compliant (US + Canada)
STIR/SHAKEN authentication
Operator Connect ready
Carrier-grade SLA
24/7 monitored NOC

Partnership

Why BulbNorAm

One Ottawa-based team. Unified delivery for Microsoft Teams Phone + enterprise SIP.

BulbNorAm Delivers

  • Microsoft-certified Canadian and NA expertise
  • 500+ Teams Phone deployments
  • Bilingual EN/FR 24/7 support
  • Ottawa-based account team

Our Carrier Network Provides

  • Carrier-grade SIP infrastructure
  • US, Canada, and International coverage
  • Direct Routing for Microsoft Teams
  • Local breakout for low-latency PSTN

You Get

  • Flexible capacity (no 24/32-channel blocks)
  • No hardware gateways to buy or maintain
  • Local CA + US toll-free + international DIDs
  • Single accountable partner for Teams + trunks

Three Ways to Connect

Direct Routing, Operator Connect, or Hosted SIP

Whether you want full carrier control, Microsoft-native provisioning, or a drop-in PBX replacement — pick the model that fits your stack.

Teams Direct Routing

Bring Your Own Carrier

Connect carrier-grade SIP trunks directly to Microsoft Teams Phone via Direct Routing. Full control over your dial plan, number porting, and PSTN breakout.

  • Microsoft-certified SBC infrastructure
  • Full Teams Phone feature parity
  • Local breakout in CA, US, and EU
  • E911 compliance for North America
  • Dial plan customisation

Operator Connect

Native Teams Provisioning

Provision PSTN service to Microsoft Teams in clicks, not weeks. Operator Connect delivers carrier-managed voice with Microsoft-native admin experience.

  • Click-to-activate from Teams Admin
  • Carrier-managed SBCs
  • Automatic number provisioning
  • Microsoft-native SLA & support
  • Scales globally without re-architecting

Hosted SIP

Drop-In PBX Replacement

Enterprise-grade VoIP trunks for any IP-PBX. No hardware gateways required — SIP-based connectivity over your existing data network.

  • Works with any SIP-compatible PBX
  • Pay-per-channel, not 24/32 blocks
  • BYOD-friendly softphone support
  • Local and toll-free numbers
  • Full DID range management

The economics of modern voice

Cost savings, resilience, and flexibility that traditional ISDN PRI and business-line services cannot match.

Pay Only for Capacity You Need

Traditional ISDN/PRI forces you to buy 24 or 32 channels at a time. SIP trunking scales in single-channel increments — pay for what you use, when you need it.

IP-Based, Single Network

Voice and data ride the same IP network. No separate copper, no dedicated PRI circuits, no hardware gateways. Reduce both capex and opex from day one.

Scale Bandwidth on Demand

Need more channels for a seasonal spike? Provisioned through your admin portal in minutes — not the weeks it takes to add legacy PRI lines.

Local Termination, Global Reach

Long-distance calls travel over IP and break out locally at the destination — effective local-call rates for international traffic. Local DIDs in major metros.

Built-In Resilience

Geographic redundancy, automatic failover, and carrier-diverse routing. Our carrier-diverse network keeps your phones up when single-carrier paths fail.

Full PSTN Feature Set

Caller ID, CNAM, fax, T.38, e911, hunt groups, DID porting, and toll-free origination. Everything your legacy PRI did, with cloud agility.

Common deployments we deliver

Legacy PRI Replacement

Cut your telco bill 30-50% by retiring expensive copper circuits in favour of SIP. Keep your numbers via porting, keep your dial plan.

Teams Phone Direct Routing

Pair Microsoft Teams Phone with our carrier-managed trunks. Full control over dial plans, breakout, and cost.

Multi-Site Global Voice

Consolidate dozens of regional carriers into a single SIP relationship. Local breakout where you need it, central billing wherever you want it.

Hybrid Cloud Migrations

Run on-prem PBX, Teams Phone, and contact-centre platforms on the same SIP relationship. Migrate workloads at your own pace.

BulbNorAm · Microsoft Direct Routing Certified

Retire the legacy PRI. Modernise the trunk.

Get a quote for Teams Direct Routing, Operator Connect, or hosted SIP trunks — provisioned by BulbNorAm.

Powering exceptional service for leading organisations

Acer
Canon Medical Systems
M3 Logistics
Narrabri Shire
Garden City Plastics